Video-makers are passionate about what they do. But when we are editing our videos, it feels extremely infuriating to run into technical problems. There may have been times when your video just stops showing when using even very advanced programs such as premiere pro.
If this problem has occurred with you, it is probably due to some technical issue with your software or your computer. Try restarting your computer or re-starting your program. If that does not work, you might need to open the software on a different computer or switch to a single display monitor. Another solution is to delete media cache files.
This is just a brief summary of potential solutions. To learn more about these fixes in more detail, keep reading.
What Are Some Common Ways In Which These Problems May Occur?
If your premiere pro faces any of the aforementioned issues, the problem will likely manifest itself in several ways. The most obvious is that the video won’t be visible at all. Instead, you might see a blank screen that is either white or black.
There might be a chance that you can still hear the audio even without the video. At times the screen appears with a disclaimer that notifies you that the video is not available for preview. Sometimes before disappearing entirely, the video might begin to lag or drop in quality.
Why Might The Problem Occur?
You must first identify the problem’s root to figure out the solution. Several things may be going wrong. The problem can result from a virus or some other technical glitches that may occur when you are using multiple software at once. Your media cache files may be too large.
There may be a technical glitch with the software itself. Other factors that can cause problems may include hardware glitches, corrupt installations, or overheating.
Incomplete updates and a corrupt video card may also cause the video not to play.
How To Make The Video Re-Appear On Premiere Pro?
You can try to do several things if the problem occurs with you.
Restarting The System
This is the standard solution to most problems. Restarting the computer can fix issues like overheating, technical glitches, and other hardware-related problems. It can also eliminate incomplete installations and may just fix your problems.
Reset The Software
If restarting the computer does not work, you can try to reset the app. This might cause the video to start working again but resetting the app comes with its own set of drawbacks. Although the program itself would not be impacted or deleted by resetting the software, any additional changes that you may have made, such as changing brightness or adding transition, etc., would be lost.
How To Reset The Adobe Premiere Pro Software?
There are three main steps to this.
Step 1. Hold the “Alt” button whilst launching Adobe Premiere Pro. (For Mac, tap on “Option”).
Step 2. As soon as the splash key appears, let go of the “Alt” button.
Step 3. Try To Clear The Media Cache Files
The media cache file is the storage space for all the imported audio and video files from the above premiere pro. If the storage becomes full or you end up installing a corrupted file with a virus or some other glitch, this can cause issues with the app’s efficiency. Sometimes that can look like a video that does not play.
If this is your app’s problem, you might need to clear the cache files to fix the problem.
How To Clear The Media Cache Files?
There are a few clear-cut steps you need to follow for this.
Step 1. Shut the project off from your system.
Step 2. Scroll down to the location given below and delete the cache.
Step 3. Then move on to the “Trash” and delete them completely if you are a Mac user.
Step 4. Use the recycle bin if you are a windows user.
Location for Windows:
\Users\\AppData\Roaming\Adobe\Common
Location for Mac:
/Users//Library/Application Support/Adobe/Common
Try Using A Different Program
There may be a chance that something may be up with the premiere pro program in your computer. You can always shift to another program and try to play the project there if nothing else works. If the video still does not play, then there is a chance that the video itself is corrupted.
You Might Need To Update The Hardware
Sometimes the issue that you may be facing can be a hardware issue, and changing that can help you fix your video playback.
Here’s a tutorial that can give you a general idea of how to update the hardware.
https://www.youtube.com/watch?v=MC138vosE_c
How To Change Hardware Settings?
This depends on your computer but if you are a windows user, then go to Edit > Preferences > Audio Hardware (Windows). You can specify ASIO or MME settings.
If you are a mac user, then go to Preferences > Audio Hardware. Set Device Class to CoreAudio.
Try Updating The Video Card
Sometimes the video card on your computer might be outdated. It might also have been corrupted due to the installation of specific corrupt files. If that is the case, you may need to either manually update the video card or get it changed. Premiere Pro does not allow videos to play with an outdated or corrupt video card.
The video card can easily be updated by visiting the relevant manufacturer’s website and updating from there. Relevant video card updating websites include those of Nvidia, Intel, HD, and AMD.
The Bottom Line
Usually, when your video stops playing, it is a signifier of the fact that there is a problem that needs to be resolved. The problem can be with the software or the hardware of your program. The fixes are relatively simple, and all you need to do is identify the problem and then move from there. If nothing works, only then should professional aid be sought.
